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Shipping Terms & Conditions

Order Processing

Orders are processed for Shipment within 1 to 3 business days of receipt Monday – Friday (excluding holidays). We do not ship/fulfill orders on Saturday or Sunday. Any orders submitted after 1PM EST during normal business hours with not be considered the 1st business day.

Example # 1: An order is placed on Friday at 3PM EST. The first processing day would be Monday due to it being placed after 1PM EST. This order would be expected to ship between Monday and Wednesday of the following week based on the 1 to 3 business day order processing window.

Example # 2: An order is placed on Tuesday at 10 AM EST. The first processing day would be Tuesday due to it being placed before 1PM EST. This order would be expected to ship between Tuesday and Thursday based on the 1 to 3 business day order processing window.

Shipping Methods

Orders that are fulfilled and shipped via a trackable method (such as UPS/FedEx/USPS) will have tracking information. As soon as your order is shipped, you will receive your order confirmation email as well as a tracking link for your order.
If you select 1 Day shipping your order will be shipped during the 1 to 3 business day processing window. The same would apply to 2nd Day shipping and USPS 1st Class / Priority Mail.

Please keep in mind that certain orders are selected for verbal authentication/verification based on our internal fraud screening criteria. This is in place for your protection. Please check this information if available and read through the following options:
• If the tracking information indicates the package is being returned to us, or if the address is incorrect, it may have been undeliverable.
• If there is no tracking information or you cannot locate the package and it is not being returned as undeliverable, please contact us.

Signature Required for Delivery

If a signature is required for delivery of your order, please use a shipping address where there will be someone available to sign for your package. Requests will not be accepted to “re-direct” your order to an address different than the Shipping Address on your order. This is a safety measure.